It took me 7 weeks and 3 phone calls to cancel my dead dad's gym membership

Lisa Smith · 2026-10-03T18:40:02.719007+00:00

My dad passed in February and I thought I had closed out most of his accounts, but the $39.99 gym charge kept hitting his old card every month. I called the gym in Mesa twice and both times a kid at the desk said only a manager could cancel it, and the manager was never there. I finally drove down with the death certificate and sat in the lobby for 45 minutes until someone helped me. Turns out the whole thing could have been a one page form I mailed in. Has anyone else dealt with a company that makes closing an account this hard on purpose?

Talk Freely

Loading…

It took me 7 weeks and 3 phone calls to cancel my dead dad's gym membership | Adulting Hard - Talk Freely