Lost a 6-figure white label partner last month because of a 30 day exit clause I never read
Back in March I signed a white label deal with a dev shop in Austin that was supposed to feed me 4 retainer clients a quarter. Last month they got bought out and the new owners pulled all 11 accounts in one email, citing a 30 day termination clause buried on page 6. I built my whole Q3 hiring plan around that revenue and now I'm sitting here with 3 idle contractors and a signed lease on a bigger office. For those of you running white label or referral partnerships, how are you structuring exits so a buyout or a bad quarter on their end does not nuke your pipeline overnight?
Reading those contracts line by line wont save you either. A 30 day exit is pretty standard in white label deals, so even if you had caught it you probably would have signed it anyway. The real fix is not the clause, its having a contract with your own clients that lets you replace a source without losing the client, plus keeping 6 months of cash so one partner leaving does not wreck your hiring plan. Also, 4 retainers a quarter from one dev shop was never a pipeline, that was a single point of failure dressed up as growth.