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My old boss in Denver taught me the two call rule and it fixed our partner mess
Back in 2019 we had three agency partners and every project turned into a blame game over email. My old boss Dana in Denver told me to try something simple: one call with the partner before we send anything to the client, one after. Sounds dumb but it cut our back and forth by half in about 2 months. Anyone else do scheduled check ins like this or do you just deal with it as stuff comes up?
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