Watched our referral leads drop from 22 a month to 3 after one handshake deal gone weird
Our shop in Cleveland paired up with a design agency back in January and for about five months everything was smooth, they sent us 22 leads a month and we sent them overflow work right back. Then the owner brought in his brother in law as a partner and the guy started CCing clients on every little internal email, and by August we were down to 3 leads a month. Has anyone else watched a partnership die from one extra person getting added to the chain?
Hate seeing that happen to a good setup, five months of solid work undone by one guy who doesn't get how partnerships are supposed to run. Adding a partner who doesn't respect the client line is like dumping sand in a gearbox, it grinds everything down fast. Hope you and the agency owner can talk it out before the whole thing dies.