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I think the 'always tip 20%' rule is way too rigid

Was at a diner in Portland last month where the service was just awful. Waited 20 minutes for water, food came out cold, and the guy barely looked at me. Still tipped 15% because I'm not a jerk, but my friend got all self-righteous about it. Said I should tip 20% no matter what because servers live on tips. I get that, but shouldn't the quality of service factor in at all? If someone does the bare minimum, why are they entitled to the same tip as someone who actually tries? I worked food service for 3 years in college and I never expected a full tip if I dropped the ball. Has anyone else found a middle ground on this or am I just being cheap?
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3 Comments
the_nina
the_nina1mo agoMost Upvoted
People get so dramatic about tipping like it's some sacred rule written in stone. Your friend acting self-righteous over 5% is honestly way more annoying than the bad service itself. If a server can't be bothered to refill water or make sure food comes out hot, why should they get rewarded the same as someone who actually cares? Tipping is supposed to be for service, not just showing up. I've been on both sides of the counter too and when I messed up I was grateful people tipped anything at all. 15% is totally fair for a bad experience, nobody's entitled to 20% just for existing.
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masonbell
masonbell1mo ago
Yeah I read this article a while back about how tipping started basically as a way for rich people to show off, not some moral code. That stuck with me because people act like you're committing a crime for tipping low. If I'm paying for a meal and my server disappears for 20 minutes while my glass is empty, I'm not throwing extra money on the table just because "that's how it works." I had a friend who tipped 10% once cause the server was on their phone the whole time and you'd think he kicked a puppy. What makes you think 20% is the floor for every single interaction?
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gray6
gray61mo ago
Remember @masonbell, my cousin once tipped with a gift card to a different restaurant. That went over well.
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