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PSA: I asked a client a 'dumb' question about their thermostat and it saved the call.
I was at a house in Boise yesterday for a no-cool complaint, checked everything, and finally just asked if they'd changed any settings recently (which felt obvious, you know?). Turns out they'd accidentally set a vacation hold for 90 degrees thinking it was the date. Has anyone else had a simple question uncover something totally unexpected like that?
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xena_wells547mo ago
Always check the schedule first, it saves so much time. People mess with those settings way more than you'd think. That vacation hold gets everyone.
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the_logan7mo ago
Wait, what schedule are we talking about here? I thought this was about the thermostat.
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