Dropped a whole tray of iced lattes on a customer's laptop at a coffee shop in Denver last week

I was rushing during the lunch rush and my hand just slipped. The guy was super chill about it though, he just said 'well I needed an excuse to upgrade anyway.' Has anyone else had a customer react way better than you expected?

2 comments

2 Comments

bens8117d ago

@jordang32 that coffee shop karma is real, people usually act better than we expect.

jordang3218d ago

Three years ago I had a guy drop a full bowl of chili on my laptop at a food court in Phoenix. He looked terrified, offered to pay for everything, and I just told him it was an old beat up machine from 2014 anyway. He ended up buying me a coffee instead.