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That one Thursday when 14 wire transfers hit the wrong accounts

I work at a mid-size credit union in Cleveland, and last month something wild happened where a batch file glitch sent $1.8 million in wire transfers to the same routing number but wrong account IDs. It took us from 9am to 7pm to reverse everything, and the weird part was that no one noticed until a customer called about a duplicate deposit. Has anyone else dealt with a batch processing error that big, and how did your team handle the fallout?
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