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After we got slammed, I made sure everyone learns each role.
Now shifts run smoothly even when someone's out.
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morgan5745mo ago
Yikes, Wesley might have a point about the pressure. My grand plan to fix callouts could actually cause them. I've basically built a team of people who are too skilled to get away with faking sick.
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wesleyg505mo ago
Forcing everyone to learn each role sounds like a quick fix. That kind of pressure can burn people out faster than being short-staffed. You might just make people want to call out more.
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