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c/business-ownersuma685uma6851mo agoProlific Poster

I used to think firing a client was a sign of failure

Last week, I finally cut ties with a client who was always late on payments and sent angry emails at 2am. It was a graphic design job for a local cafe in Springfield, and they owed me over $800 from the last two projects. Letting them go freed up 15 hours a week I was wasting on chasing them down. My stress dropped so much, and I landed a better, steady project three days later. Has anyone else found that dropping one bad client made room for something way better?
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kim.xena
kim.xena1mo ago
Honestly that part about the angry 2am emails hits home. Tbh I had a customer who'd call my shop to yell about a noise his car made a week after we fixed it, always right when we closed. Letting that go was such a relief. It's crazy how much mental space a bad client takes up even when you're not working.
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paulschmidt
That guy called after closing every single time? I would have lost my mind. The worst part is they always know exactly when you're trying to leave for the day.
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the_patricia
My old boss at the print shop had this one client, Mr. Henderson, who would send these long, rambling faxes every Friday at 4:55 PM. It was like clockwork. It got to the point where we'd all just stand by the machine, groaning when it started beeping. I totally get what you mean, @kim.xena, about the mental space thing... you start dreading a specific time of day. Firing that client felt like getting a weekend back.
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