Spent $800 on a "premium" bookkeeper and got a mess back

Hired a high-rated firm for my roofing business last quarter. They mixed up invoices and I almost lost a big client over a $300 error. Has anyone else had better luck with DIY accounting software?

2 comments

2 Comments

jake_owens25d ago

Almost lost a big client over a $300 error" - that's rough. Did they admit it was their fault or try to blame it on you?

ryan_ellis25d ago

Getting them to admit fault is half the battle in my experience, @jake_owens.