Stopped micromanaging my staff after a cash register mistake saved me $200

I used to double check every single transaction my cashiers did because I thought they would mess up. Last month one of them caught a pricing error on a bulk order that would have cost me $200 if I had handled it my way. That was the moment I realized I was getting in the way instead of helping. Now I let them handle the register and just review the end of day reports. Has anyone else had an employee teach them something about their own business?

2 comments

2 Comments

the_pat1d ago

Yeah that rings a bell for sure. I had a similar wake up call a few years back when my new hire showed me a faster way to reconcile the daily deposits that cut my paperwork time in half. I was so stuck in my old routine I never even thought to question it. Letting go of the small stuff was hard at first, ngl. But once I trusted my crew with the day to day stuff, my stress went way down and they actually started owning their work. Its funny how we think we have to control everything until someone proves us wrong.

xena_brown501d ago

Oh @the_pat, I think you meant "rings a bell" not "rings a bell" lol, but yeah totally get what you mean.