The cashier's genuine interest in my day reminded me why we bother with small talk in business.

Ben Singh · 2026-03-08T07:16:35.452694+00:00

Her asking about my weekend showed how personal touch turns customers into regulars.

Wait, a cashier showing genuine interest? That feels rare these days. Phoenix_flores has a point about how it usually just makes things more awkward.

10

janar167mo ago

Yeah, it's a total coin toss. Sometimes it feels nice, other times you can tell they're just reading a script and it gets weird. Really depends on the person and the day.

2

phoenix_flores7mo ago

My attempts at small talk usually just make the whole checkout process last longer and more awkward for everyone.

1