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Ngl, I started checking driver updates before swapping hardware and it's a game changer.
Tbh, it really reduces repeat visits from clients.
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zaracraig1mo ago
Disagree with @gray6 here. Sometimes checking drivers first just eats up time for no gain. I've had clients where a driver update actually broke their sound or network connection, making things worse. If a graphics card is physically fried, no software fix will help, so you end up doing the swap anyway. It can drag out the repair and frustrate everyone involved. Honestly, skipping straight to hardware can be faster and more reliable in a lot of cases.
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gray61mo ago
Wait, you didn't check driver updates before? From what I've seen, that must have led to a lot of callbacks. It's a simple step, but it can vary based on the gear. I've had clients come back over and over due to driver problems. Take this with a grain of salt, but it's wild how much this helps.
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