-4
That Tuesday where every computer had the same weird DNS issue
It was just a regular day last spring, but I showed up to work and three different clients had their internet going in and out. One was a small law office downtown, another was a dental clinic, and the third was a real estate agent working from home. All of them said their browsers kept timing out but other apps worked fine. I checked their DNS settings and every single one had a rogue entry pointing to some weird IP address from a malware extension in Chrome. Took me four hours to clean all three machines and reset their routers. What was the strangest batch of identical issues you ever walked into?
3 comments
Log in to join the discussion
Log In3 Comments
parker_park87d ago
@skyler_smith85 that fake antivirus crap is the worst. What kind of machine was it mostly hitting? I swear every time I see that full screen popup it's on a Dell Optiplex that's still running Windows 7 or an old HP laptop that never got updated. Did you notice a pattern with specific hardware or operating systems?
9
skyler_smith857d ago
Twenty three clients across my weekly rounds had the exact same fake antivirus popup that wouldn't close. It was a full screen browser lock that demanded $99 for a "security scan" even after I force quit Chrome. I had to boot every machine from a USB stick to remove the registry entries and the rogue scheduled task that kept reinstalling it.
6
hayden7097d ago
Man twenty three clients with the exact same popup that's brutal. I had a run last year where every single call for like two weeks was some variation of that scam and I swear I still see that stupid red shield icon in my dreams. Did you find any one fix that actually killed it for good besides nuking from USB?
2