The old pharmacy in Wichita tore out their drive-thru window
Went to the drugstore I used to hit every Friday after work on West Kellogg. The glass window where I'd hand over my insurance card is gone, replaced with a wall and some faded paint. I stood there for a minute wondering what happens to the people who can't get out of their car easily. That window saved my grandma in 1998 when her knees got bad, and now she'd have to walk inside or use some app she can't figure out. Anyone else notice their neighborhoods quietly losing these small accessible spots and wondering what fills that gap for folks who depend on them?
What happens to the workers who ran those windows too? My cousin managed a drive-thru at a pharmacy in Topeka for years and when they closed it she got moved inside to the counter, same pay but now she's on her feet all day instead of a stool. The stores frame it as "modernizing" but it feels more like they decided the people who need extra help aren't worth the extra cost. Once that glass comes down it never goes back up.