My plotter's feed roller gave out halfway through a 36-inch wide site plan

It happened on a Tuesday morning, right in the middle of printing a full set for a client in Tacoma. The paper just stopped moving and made this awful grinding noise. I had to take the whole cover off, clean out a bunch of paper dust, and use a temporary fix with some rubber grip tape wrapped around the roller to finish the job. Has anyone else had to do a quick field repair on an older HP DesignJet?

3 comments

3 Comments

paige4278d ago

Honestly that kind of field repair is just asking for more trouble down the line... that rubber tape is going to leave adhesive gunk everywhere and throw off the paper alignment. Seen it happen before. Sometimes you just have to tell the client there's a delay and wait for the proper part. A botched fix can ruin a print head or damage the paper path, which costs way more than a one day setback.

the_cole8d ago

Sometimes a quick fix keeps the whole job moving. That gunk cleans up easy with the right solvent, and a day's delay can blow a client's whole deadline. A working machine now is better than a perfect one tomorrow.

webb.dakota8d ago

Had a client's printer jam for a week after a rushed tape job.

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