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Six months of tracking door operator adjustments finally paid off
Back in January I started logging every door operator tweak I made on a simple spreadsheet. Just date, building, model number, and what I changed. Yesterday I had a call back on a 10 year old unit in a downtown office building that was mis-leveling by almost an inch. Pulled up my log, saw I had adjusted that same model at three other buildings with the same issue. Found the common pattern in about 10 minutes. Has anyone else tried keeping a maintenance log like this for repeat problems?
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the_holly5mo ago
How GREAT is it when that kind of legwork actually pays off like that.
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cameron5385mo ago
So were you the one who found that lead or just watching from the sidelines?
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cameron5384mo ago
Start checking if the controller firmware versions match across those problem units. I've seen three different brands where the same mechanical issue only popped up on certain firmware revisions. Your log already has the model numbers, so start adding firmware version to those entries. The real kicker is that door operators from the same production run can ship with different firmware if they sat in inventory long enough. That mismatch might explain why some units act up and others don't. If you flag that pattern now, you'll save yourself a ton of drive time next year.
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