Ran an AI voice agent for my pest control business calls for a month - here's what happened
I set up a simple AI voice system to handle after hours calls for my pest control company in Cleveland. I was expecting it to just take messages, but it actually booked three real appointments in the first week without me doing anything. The system asked callers about the type of pest, location, and even gave them a price estimate before scheduling. I kept it running for a full month and it handled around 60 calls, only needing me to step in on 5 of them where people were confused. The main thing I learned is that the technology works better than I thought, but it still can't handle angry customers or folks who talk really fast. Has anyone else tried using one of these for a small business, and did you run into problems with people hanging up?