A customer in Bellingham told me I was 'part of the problem' for fixing his 12-year-old washer instead of telling him to buy new. Where do you stand on repairing old units?

3 comments

3 Comments

Honestly used to push for replacements for the upsell. Then my own fridge died, the one my grandparents bought new. Got it fixed for two hundred bucks. Thing runs quieter than my year old dishwasher now. That customer was dead wrong, you did the right thing keeping a good machine out of the landfill.

victorb7422d ago

Wasn't there a study a while back about how older appliances were actually built to last longer? I read something like that, and your story totally fits. It's crazy how a simple fix can get a solid machine running for years more. That customer just didn't get it, and throwing away a perfectly good fridge is such a waste. You definitely made the right call saving it.

piperwhite17d ago

My repair skills are my only marketable trait.