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Overheard a customer call their alternator a 'generator' at the shop today
I was doing a belt inspection on a 2017 F-150 and the owner was telling his friend the 'generator' was making noise. It made me realize how often regular folks mix up basic parts. I explained the alternator charges the battery while the engine runs, but a generator is a whole different piece of equipment. How do you guys handle explaining parts to customers without sounding like you're talking down to them?
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michaelf511mo ago
Remember my buddy at the tire shop had a guy call a CV axle a "wheel stick." He just pointed at the part and said it spins the wheels when you turn.
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logan2051mo ago
A 2017 F-150 and he called it a generator? That's a new one. I usually just say it's the thing that makes the battery power.
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