The Saturday brunch rush that nearly broke me, then fixed my prep system
Last month we had a reservation wave hit all at once around 11:30 AM. 38 covers in 20 minutes, plus walk-ins piling at the host stand. I was on eggs and pancakes solo, and my station looked like a disaster zone by noon. I kept reaching for stuff that was either buried or not prepped, and tickets kept backing up. The head chef came over, saw me flailing, and just said, 'Stop. Walk the line. Look at what you grab most.' So I did a quick mental count, then went back and reorganized my station with the egg mix, butter, and spatula right at my hands, and hash browns moved to the pass side. By 1 PM we caught up, and I only dropped two orders after that. Now I do a mini station reset every hour during rushes, and it saves me way more time than I thought. Has anyone else found a weird small tweak like that that made a big difference on a busy day?