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Had a customer scream at me for 10 minutes because their coffee wasn't hot enough after they let it sit for 45 minutes

At the drive-thru in Austin last week, this woman chucked her cup back through the window and demanded a refund, but when I checked the temp it was still 165 degrees, so how do you even reason with someone like that without getting written up?
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davis.noah
davis.noah17d ago
People are forgetting what a normal cup of coffee even is anymore. Everyone wants it at lava temperature or they think something's wrong. That same lady would probably complain if it burned her mouth too.
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tarag28
tarag2817d ago
Start pointing out that the whole "coffee must be boiling" thing is just stupid. People act like lukewarm coffee is a crime against humanity when it literally just means your drink is at a safe drinking temperature. That lady probably thinks her coffee has to hurt going down or it's not real coffee or something. It's the same crowd that orders a 200 degree latte then complains it's too hot to touch. Make it make sense.
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