Hit 1000 calls in one shift and my brain just stopped working...

I was on phones at a call center in Phoenix and somehow managed 1000 calls in an 8 hour shift during a system outage. That number blew my mind because I barely had time to breathe between hanging up and the next ring. Has anyone else tracked their call volume and hit a crazy number like that?

3 comments

3 Comments

piper9122mo ago

It's a lot of calls but sounds like you're just counting connects during chaos, not actually having any real conversations.

the_lucas2mo ago

Is it really that different from having the same few deep chats every day though @piper912?

the_charles1mo ago

Quantity means nothing if you're not actually building something from those contacts @piper912.