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Setting fixed update times saved me from endless customer calls
I once had a client who needed a small account change. They called me multiple times a day for weeks asking for updates. It was driving me crazy and slowing down my work. I decided to set a specific time each week to give them a progress call. This made them stop calling randomly and let me get things done. Now I always suggest this to my team when dealing with similar situations. It really helps keep things moving without the constant interruptions.
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elliotramirez7mo ago
Setting clear boundaries like that is a standard project management tip for a reason. It helps manage client expectations and protects your focus time. Really just a win-win for everyone involved.
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jordan8587mo ago
But what if the client's idea of a boundary is just a dotted line?
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