2
That time a customer yelled at me because their expired coupon was my fault
I was working the register at a grocery store in Austin last Tuesday when this guy slammed a month-old coupon on the counter and screamed that I was scamming him. Had to call the manager over and my line backed up 15 people while he argued for 3 minutes straight.
2 comments
Log in to join the discussion
Log In2 Comments
abby_black9d ago
A lady once tried to pay for a cart full of stuff with a coupon from a newspaper ad that was two years old. She genuinely thought I could just "override it" and got real offended when I couldn't.
9
troythompson9d ago
The whole "just override it" thing really hits on something bigger I've noticed, @abby_black - people seem to think store workers have way more control than they actually do. It's like they see us as some kind of switch-flippers for all their problems, not real employees following company rules. Gets old real fast when they act like you're choosing to be difficult instead of just doing your job.
0