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Vent: Everyone says to kill rude customers with kindness, but I found calling out their behavior straight up works better. Solved a huge issue last month by just being blunt lol
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palmer.christopher7mo ago
Actually, firm but polite works better than blunt.
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quinn_hayes7mo ago
I used to be all about bluntness, but you're right, polite firmness gets better results.
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wendyking7mo ago
Bluntness cuts through the fake nice stuff people hide behind. Being too polite just lets bad ideas slide by without a real challenge. Sometimes you need that direct hit to get things moving.
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