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Honestly, a client in Lisbon told me my project updates were too long and it fixed my whole workflow
I was sending these massive weekly emails, like 5 paragraphs deep, covering every tiny detail. They said 'Just give me the headline, the next step, and if you're blocked. I trust you.' Ngl, it felt a bit harsh at first. But I switched to a 3-bullet format in a shared doc, and now I save at least 2 hours every Friday I used to spend writing and stressing. Has anyone else had a piece of blunt feedback that actually made your remote work way more efficient?
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the_xena1mo ago
Hang on, I gotta push back on this. If you're only sending three bullets and a link, you're basically giving your client a chance to miss something important. That massive email you used to write? That was your paper trail, your CYA documentation. When something goes wrong three months from now, nobody's gonna dig through a shared doc that's been edited twenty times. They'll come back and say "you never told me about that risk" even though you buried it in bullet point two. I've seen it happen. Also, being brief can make you look like you're hiding something or like you don't care about the details. Some clients say they want short updates, but when a problem pops up, they suddenly want to know why you didn't spell everything out. Are you sure this client isn't just trying to avoid reading because they're overwhelmed themselves?
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