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My client's skin barrier was wrecked and I didn't see it until she mentioned her new 'routine'
She came in for a chemical peel consultation and casually said she'd been using a physical scrub and a strong retinol every night for two weeks. I realized I'd been so focused on selling the service, I skipped the full intake chat. Do you always do a full product check before any treatment, or is that overkill?
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wrenh655mo ago
Honestly the real risk is legal, not just overkill. If you treat damaged skin without checking, that's a liability waiting to happen. Skipping the chat to make a sale could cost you way more later.
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the_patricia5mo ago
Does @the_holly think the legal risk is worse than the actual damage or just more likely to bite you?
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the_holly5mo ago
Ever notice how this is basically the "skip the terms and conditions" problem but for real life?
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